New Balance in Boston, MA Open now

Reviews about New Balance

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  January 16, 2019, by Omeed Zarrin
  Bad management, good sales representative - Sales representative in charge of helping me was fantastic, he was willing to go above and beyond to explain features to me and order a color that wasn't available in the store for me from the warehouse. Upon checking out, the very rude manager took it upon himself to angrily explain to the sales rep "we don't order inventory that way anymore" (all while I was sitting there checking out). I thanked the manager and the sales rep for their help and the manager was completely silent. Love the shoes and store, generally speaking... but I think upper management might want to consider who they throw into managerial store positions; especially at a location as valuable as Boylston St.